Humbled by Someone Listening

Yesterday someone humbled me by listening. She didn’t just nod, smile and walk away. Instead, Mareshah Lynch took action and made me feel special. Listening Takes Effort Mareshah Lynch is the patient counselor at Eye Care of Maine. She works with Peter Kohler, MD, an Ophthalmologist who is a LASIK and Premium Cataract Surgery Specialist in Waterville, Maine. Yesterday I visited Eye Care of Maine’s surgical facility because they are a LASIK client of Sightpath Medical. My trip to Maine was short, only one evening and part of a day to observe cases with Dr. Kohler. Prior to beginning surgical cases for the day, I … Read More

Will Millennials, LASIK and Cataract Surgery Technology Influence Ophthalmology?

Seven trends may provide the answer to the question, “Will Millennials, LASIK and Cataract surgery technology influence Ophthalmology?” These emerging beliefs, commercial strategies and technologies portend an environment rich with opportunity for those who adapt and frustrating for those who do not. Millennials – Providers and Patients Four millennial children in my family make me acutely aware of the traits exhibited by this age demographic. Much is written about the trends, possibilities and pitfalls arising from this group’s coming-of-age. For ophthalmology, Millennials are a conundrum because they are both provider and patient. They think, work and act differently than most of … Read More

Why Cataract Surgery and No LASIK?

Early in my business career in Ophthalmology, I was observing a lot of cataract surgery and the field of Refractive Surgery was gaining traction with Radial Keratotomy (RK). A crude procedure when compared to today’s all laser method to performing LASIK. I worked for Storz Instrument Company and it was the Fall of 1992. Storz was a surgical instrument company who was the market leader in surgical instruments for cataract surgery and also sold tools for performing RK. One fine day while discussing cataract instruments with a surgeon, I asked him, “Are you a Refractive Surgeon, too?” He looked at … Read More

Buffalo Wings and the Premium Cataract Surgery Experience

The first time that I had Buffalo Wings was where they were invented, the Anchor Bar in Buffalo, New York in August of 1992.   It was a nifty little place that had adequate service and a great product that was bound to be a hit.  When Jean and I went there, with our two baby girls at that time, we had just moved to Buffalo from Minnesota for me to work selling Intraocular Lens Implants (IOLs) in the western New York area for Storz Ophthalmics.  Keep in mind that in 1992, even though they were technically invented in 1964, … Read More