Humbled by Someone Listening

Blueberry pie

Yesterday someone humbled me by listening. She didn’t just nod, smile and walk away. Instead, Mareshah Lynch took action and made me feel special. Listening Takes Effort Mareshah Lynch is the patient counselor at Eye Care of Maine. She works with Peter Kohler, MD, an … Read More

How Avagard Dented the Medical Device Rep World

Avagard by 3M dented the Medical Device Rep World

On October 2, 2001, the selling world of the medical device took a dent. 3M Company received FDA approval of Avagard® and surgeons stopped scrubbing their hands at sinks outside of Operating Rooms. At the time, I was a medical … Read More

5 Resolutions for Year Fifty-Two of My Life

Yesterday was my 51st birthday. Below are five resolutions for year 52 of my life. I think of them as compass-like and guiding. I am a steadfast goal setter and this feels like a different exercise. Goals are specific, measurable … Read More

A Good Idea Not Well Executed – 2.0

Rarely does the sequel meet the payoff of the original. When Hilton Hotels had a good idea not well executed that I wrote about on Wednesday, I didn’t expect a follow-up message.  As Paul Harvey used to say, “Now, the … Read More